Training Offerings - Supervisory Skills
Principles of Management - Participants will learn the fundamental skills to be a successful manager and supervisor. Topics will include enhancing communication, delegating, giving feedback, motivation and more. This is an excellent course for new managers and a good refresher for seasoned supervisors.
Effective Communication - There are two crucial elements in effective communication: relaying a message and receiving a message. Effective communication is vital to personal and business success. In this workshop we will explore techniques to improve communication individually as well as in teams.
Team Building - Participants will learn the stages of the team process. They will develop skills to effectively lead teams and learn how to be valuable team members. Group exercises are used.
Creative Thinking - Learn how to expand your thoughts and develop an environment to promote creative thinking that can be applied to the workplace (i.e. problem solving, thinking out of the box, etc.)
Problem Solving - During this session you will learn the steps to effective problem solving, recognize barriers and apply the problem solving process to a case study. As a result you will be able to reach better solutions more quickly and experience less stress and frustration.
Conflict Resolution - Develop techniques and skills to negotiate conflict and work more effectively in any capacity. Learn your style of handling conflict and develop new strategies. Use of role-play and interactive exercises to practice the skills you have learned.
Managing Change - Managers are increasingly required to respond to and plan for rapid and unexpected business fluctuations and enhance corporate effectiveness. This course provides managers, human resource professionals, project managers, and change agents with strategies and methods for effectively defining, managing, and leading complex change initiatives within organizations.
Mentoring - Participants will learn how to establish a talent inventory and categorize staff in terms of when they will be ready for certain positions: i.e., 1 year, 5 years… Individual Development Plan (IDP). Participants will learn how to develop and implement a means to provide regular, ongoing skill development to help the employee narrow the learning gaps and enhance existing competencies for future development. The IDP may include several methods of staff development to be implemented.
For a free consultation with our training professionals call 516.572.7487 or e-mail firstname.lastname@example.org